Dispute Resolution Policy & Procedure

Handling of Feedbacks and Complaints

Please click here for the dispute resolution procedure.

Alternate Remedies in Dispute Resolution

In the event that the School and the student cannot come to an agreement or the student does not accept the final decision made by the School’s Management Team, he will be referred to the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through CPE Student Services Centre for mediation.