Transfers, withdrawals and deferrals

Transfer/withdrawal policy

All requests for transfer/withdrawal must be submitted using the Student Request Form obtainable from the Administrative Manager. Request for transfer to other schools are treated as withdrawals.

Transfer will only be granted with the approval from the Director of Studies (DOS)/Principal.

Circumstances in which a transfer/withdrawal application will be granted:

    Withdrawal due to Non-Delivery of Course

    • The School fails, for any reason, to commence the Course on the Course Commencement Date;
    • The School terminates the Course, for any reason, prior to the Course Commencement Date;
    • The School fails, for any reason, to complete the Course by the Course Completion Date;
    • The School terminates the Course, for any reason, prior to Course Completion Date; or
    • The Student Pass application is rejected by Immigration and Checkpoint Authority (ICA).
    • The School has not ensured that you meet the course entry or matriculation requirement as set by the organisation stated in Student Contract - Schedule A within any stipulated timeline set by CPE.

    Withdrawal due to Other Reasons

    • Student withdraws from the course for any reason other than those set out in Withdrawal due to Non-Delivery of Course.

    You have attained a minimum of 90% attendance rate ( ICA’s requirement) and

    If all outstanding fees are paid and you do not have arrears in the fee payment.

Upon approval of transfer, the student contract will be void and a new letter of offer is given.

Additional fee payable for transfer/withdrawal

  • Application fee is applicable only if you accept a new course.

Status of Student pass for international students

  • Existing student pass will be cancelled within 3 working days.
  • A request for transfer (within the school) will be submitted to ICA.
  • For transfer to other schools, you are deemed to have withdrawn from the School and the student pass will be cancelled within 3 working days
  • The school is not responsible for ICA’s decision for your transfer/withdrawal request and your disruption of studies.
  • You are only allowed to commence the new course upon collection of the new student pass.

The School requires you to sign a new contract before joining a new course.

Fees for the new course is payable after signing the new contract.

The School completes the whole process within 7 working days from date of submission of request to transfer/withdrawal.

Transfer/withdrawal procedure

The School manages students’ requests for course transfers or withdrawal from courses in a fair and acceptable manner.

The School considers requests from students for transfers to another course within the School and requests for transfers to other schools are treated as withdrawals. The school will follow the same procedure as stated under withdrawals. The School also considers requests for other kinds of withdrawal from courses, as well as deferments for a specified period of time.

Transfers

Procedure to initiate a transfer to a different course within the School:

  • You must complete the Student Request Form which is obtainable from the Administrative Manager.
  • If you are under 18, you must submit the form along with a parent/guardian’s signature on the transfer form.
  • The DOS/ Principal will look into each transfer request and you will go through a counselling session with the DOS/ Principal before transfer is granted.
  • If the request is granted, the School will adhere to the procedure stated under Withdrawal/Refund Procedure should there be a refund.
  • If there is no refund, the School will adhere to the Withdrawal procedure.
  • A letter of confirmation for transfer will be issued to you for successful transfer.
  • The admission process will apply. A new contract will be signed while the original student contract will be terminated.
  • The whole transfer process will be completed within 7 working days.

Withdrawals

The School categorizes withdrawals as withdrawals due to Non-Delivery of Course or withdrawals due to Other Reasons. Requests by students for transfer to other schools are considered withdrawals, and are treated accordingly.

Procedure to withdraw from the School:

  • You must complete the Student Request Form which is obtainable from the Administrative Manager.
  • If you are under 18, you must submit the form along with a parent/guardian’s signature on the withdrawal form.
  • The School will check on the student’s attendance records and ensure that there is no outstanding fee owed by you.
  • The DOS/ Principal will look into each withdrawal request and should there be a need, you will go through a counselling session with the DOS/ Principal.
  • The administrative manager will inform you of the outcome of your request via e-mail, phone call or in person. Upon approval of the withdrawal request, a confirmation letter will also be given to you via e-mail or you could collect the confirmation letter personally.
  • The whole process is to be completed within 7 working days from the day of submission for withdrawal/refund.

Deferring your course

A student must complete the Student Request Form and submit it to the Administrative Manager. The form is obtainable from the Administrative Manager.

The following conditions apply to any deferral of studies:

  • You must state your reason for wanting to defer your studies, as well as the period of deferral. No further amendment of the date will be allowed.
  • The reasons for deferral must be one of the followings:
    • - Medical leave (for hospitalisation only)

      - National service

      - Emergency (e.g. lost passport)

      All the above must be supported by documentary proof.

  • You are only allowed to defer once per course of study. The period of deferral cannot be subsequently extended.
  • The period of deferral cannot exceed 12 months.

The deferrals of course will be considered by DOS /Principal. A letter of confirmation will be issued to you. You will acknowledge the outcome of deferral by signing on the Student Request Form.

Any course fee that had been paid by you will be retained by the School, towards the payment of course fees when you rejoin the course. If you do not rejoin the course within the stipulated period for any reason (including the rejection of new student pass), there will be no refund for any course fee paid and the deferral will be considered as a withdrawal.

The School does not guarantee that the same course will be available when the period of deferral is completed. In the event of the course being unavailable, you may request a transfer to another course, subject to the approval of the Director of Studies. If you do not wish to join any other courses which the School offers, you will be considered to have withdrawn and be subject to the procedures resulting from a withdrawal.

A new contract will be signed by you to acknowledge and agree on the defer arrangement prior to departure.

The whole process for deferral is to be completed within 7 working days.